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Service

Immigration & Community Signposting

Trusted referrals to legal & welfare services.

Immigration & Community Signposting

Overview

What this service is about.

We are not immigration advisers, but we know who is. We make sure residents get to the right regulated specialists quickly and safely.

Our team also connects people with welfare, faith and community groups so support extends beyond housing.

Connections to immigration advisers, welfare agencies and trusted community organisations.

What's included

Practical, day-to-day support.

Referrals to OISC-regulated immigration advisers

Help understanding letters and appointments

Connections to welfare and food support

Links to faith, cultural and community groups

Interpretation and translation signposting

Help getting to important appointments

Who it's for

The people we work with.

  • Refugees and asylum seekers
  • People needing welfare or legal advice
  • Anyone feeling isolated and unsure where to turn

How it works

A clear, considered pathway.

  1. 1

    Listen

    Understand the situation and priorities.

  2. 2

    Match

    Identify the right regulated or trusted service.

  3. 3

    Warm referral

    Introduce, share information safely and confirm appointments.

  4. 4

    Follow up

    Check the support is working.

Ready to get started?

Our team responds quickly to referrals and enquiries — we'd love to hear from you.